The Pet Retreat - Holmes Chapel

“My little dog was badly mistreated by one or more of the staff at this groomers and was in terrible pain when i collected him. I threatened to sue them and they told me the person who did the grooming only hires a table at their salon and does not work for them. Absolutely awful people. Their website says "we hold your pets safety and happiness at the forefront of our sessions". What a joke. They allow people to work in their salons (hire their tables) in order to avoid responsibility for the suffering of your pets. Disgraceful !”

- Rachel

“Please do not send your dog to this groomers if you love your dogs like we do. They have spend 5 hours there today for no apparent reason other than they can't manage time properly. We were not informed of the delay and they clearly hadn't been walked or let out. When they were collected they were in a cage covered with a blanket with boxes on top. It's disgusting. We normally get charged £85 but this time it over £108 with no consultation with us prior to the grooming. That more than a 20% increase? The money wasn't the issue its the treatment of our dogs that have really upset us. AVOID AT ALL COSTS.”

- kevin jones