Privacy Policy and Data Protection

Information from businesses

Information and data we may collect from a business requesting to list their details on The Good Dog Guide:

• Business name
• Personal name
• Address, phone numbers, email address
• Demographic information such as postcode
• Information relevant to your business/services/products

We require this information to understand your needs and provide you with a better service.

The Good Dog Guide does not store or intend to store any credit/debit card numbers or any other financial detail.

We use the text services of FastSMS to enable us to send you a text alert advising when we have sent you an email. The text will be sent directly to your mobile phone and include your email address. We only send text messages if you have provided us with your mobile number.

If you require your listing, business or personal details to be removed we will do so at your request.

Information from visitors

Information and data we may collect from a visitor using The Good Dog Guide.

When making an enquiry to a listed business on The Good Dog Guide, we may ask you to provide:

• Name
• Email address
• Phone number
• Enquiry request

This information will be passed to the listed business whom you wish to make the enquiry to.

When leaving a review on a listed business page, we may ask you to provide:

• Name
• Email address
• Review comments including a 5 paw rating

Your name, comments and rating will be visible on our website, we will not show your email address or share your email address with the business or other visitors to The Good Dog Guide, unless we are required by law to do so.

All the information we collect will be stored on our server.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell or lease your personal information to third parties, unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act. If you would like a copy of the information we hold on you please email [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at [email protected]. We will promptly correct any information found to be incorrect.