Little Coombe Kennels & Cattery
- Tel: 01395 232545
- Make an enquiry
Please mention you found
us on The Good Dog Guide
- Dog kennelling service in Exeter, Devon
- Modern purpose-built accommodation
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“Would not recommend for pet owners. On arrival I specifically requested not to bath my dog because it may weaken the protection of flea and lice treatment he had. On the departure we realised that our dog had a smell of shampoo and after two days of departure from the kennels we had serious lice infestation which we never had before when treating our dog regularly and following instructions. Overall, I\'m not happy with the attention my dog received - which is very little. Obviously no one paid any attention at my request. Will never take our dog to this place again and never would recommend to any pet owner.”
“We at Little Coombe were very surprised by the review by Ed on 3rd June 2012. Firstly, we would not have bathed your dog if you asked us not to, bathing is entirely optional. Secondly, the smell of \"shampoo\" would have either been the smell of freshly laundered bedding or of the disinfectant we use in the kennels which has a particularly pleasant smell. Thirdly, all dogs boarded here are covered by Pet Plan veterinary insurance and we have received no claims for any requiring treatment for \"severe lice infestation\". Any owner phoning us to tell us of a problem with their dog after boarding would be told this and of course its on our website and all our info sheets. Fourthly, lice transmission here is most unlikely as there is no direct dog-to-dog contact, each has their own separate space. Finally, and most importantly, we pride ourselves on the care we give to our dog and cat guests, as many happy customers would tell you. We would be happy to discuss any of this in more detail with Ed if he would please telephone us.”