Blackwater Veterinary Surgery
2 Mill Road
- Tel: 01206 384999
Please mention you found
us on The Good Dog Guide
- Veterinary practice in West Mersea
- Highest level of care
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“In my view with minor issues they were fine, but when my cat fell really ill the actions taken didn't bring any result. That's why I decided to transfer my cat to another vet for the 2nd opinion. They then refused to pass it on the results of the tests done few days earlier immediately to the new vet. I have paid for those tests and had right to request them and they should provide it without the delay. Obviously it's not about the money, but the delay... I have made them well aware of the bad condition of the cat, but that didn't make any difference. Yes, veterinary practice is a business, but that’s a business which cannot run out from an empathy. Yes, we moved our cat elsewhere, but decent practice would forward the results asap and simply wished my cat speedy recovery… I believe the way how they handle termination of our cooperation was appalling.”
“I would recommend Blackwater Veterinary Surgery with no reservations as I've found them to be devoted to helping all their animal customers, while understanding the worries of the animal owners. All the staff are very kind and friendly towards both the animals and their humans, while still being extremely professional in their treatment of animals. First class veterinary service. ”