Barking Mad Dog Care achieve ISO 9001 certification

Quality Recognition for UK’s Leading Dog Sitters

Barking Mad Dog Care has achieved ISO 9001 certification, in a first for the dog sitting industry! This is a huge achievement which demonstrates the effectiveness of our quality management system and our capability of satisfying the rigors of an external, independent audit.

The ISO 9001 standard provides the assurance that the organisation can demonstrate compliance with proven business practices and appropriate standards. Certification proves commitment and the right attitude to providing a high level of customer satisfaction and willingness to improve efficiency.

Barking Mad

Helen Shaw (Barking Mad Head Office and lead support on the project) said,

“The process leading to ISO 9001 certification has been extensive and to achieve accreditation with zero non-conformances is a huge pat on the back, which confirms the high quality service we offer to our franchise network and their customers. Maintenance of the ISO 9001 quality systems will be a continual process which will allow us to retain the high quality of support we offer and grow together with our franchise network.”

Managing Director and founder, Lee Dancy, delightedly said,

“Achieving this certification is a proud moment and reflects the excellent systems we have developed over the past seventeen years. We continue to lead with another first in an increasingly competitive industry. Credit must go to our franchise network and support team for their consistently high implementation of a robust quality system.”

We were delighted to work on this project with the fantastic Rosewood Keen Management Services, specialists in integrated management systems and business improvement. Mike Smith, Compliance Consultant said,

“As an external quality consultant, I sometimes come across organisations that have a real clarity of purpose, some that live and breathe their values and others that are run and owned by really nice people, rarely do I find a company that manages to be all three. Barking Mad is one such company. I have always received a warm welcome from people who genuinely care about what they do and how they can continue to support and develop the business of their franchise partners, I wish Lee and her team all the best in everything they do.”

The quality of the dog home boarding service we provide has always been our number one priority. It is of utmost importance to us, that we provide an unrivalled, dog sitting customer experience and we are delighted to have achieved independent certification which confirms this. We adore what we do and we love our customers’ dogs just like our own!

www.barkingmad.uk.com

Barking Mad

PetStay have launched their NEW sparkling website this month.

Managing Director Carole Davy says, “After many months of meetings, creativity and ideas flying about we are happy to announce the launch of our new website. We wanted to make sure we designed it with our customers in mind who are all dog lovers.”

Petstay

“We wanted to make sure we got our message across with a new clear and bright website that is simple to read and easy to navigate.”

“PetStay are a growing home dog boarding company and we are always looking to improve our online presence. We feel we have achieved this with the new website. ”

You can visit the new and improved PetStay website at www.petstay.net, we would love to hear what you think!

Petstay

Dog Friendly Pembrokeshire Tourism Awards Winners Announced

Pembrokeshire’s Dog Friendly businesses have been recognised and celebrated in the county’s first Dog Friendly Tourism Awards held on the Slebech Park Estate. The Dog Friendly Awards initiative was created by Pembrokeshire Tourism and Burns Pet Nutrition and are designed to champion responsible pet ownership, whilst recognising the efforts of outstanding local businesses throughout the county who help to make Pembrokeshire a dog friendly destination for visitors. Following the launch of the Awards in January, over 400 entries were received across the six categories giving the judges from the Burns By Your Side Reading Dog Teams plenty to consider!

dog friendly award winners

The award for Best Dog Friendly Beach went to Amroth. With plenty of sand to play on, rock pools to investigate and waste bins easily accessible, the judges felt this was a great place to enjoy some seaside fun.

The judges in the award for Best Dog Friendly Town or Village looked for evidence of the whole town or village being a welcoming venue for four-legged visitors and their owners! In this closely fought category Saundersfoot came out on top over the twin towns of Fishguard & Goodwick and Amroth.

The Best Dog Friendly Day Out award took into consideration factors that enabled everyone to enjoy a great day out in Pembrokeshire’s attractions. With so many great places to visit and explore the judges had their work cut out to pick just one winner, before ultimately deciding on Carew Castle as their top choice.

The Best Dog Friendly Pub, Restaurant or Café category judges were keen to find a warm welcome for all visitors along with provision for those not using cutlery to eat! Having visited all three finalists including the Brewery Inn, Cosheston and the Hope Inn, Pembroke, the winner was named as the Temple Bar in Amroth.

For the Best Dog Friendly Campsite or Caravan Park award judges looked at how venues were able to go the extra mile to make pets welcome and safe whilst on holiday. Coastal Wood Camping was the winning campsite who offer plenty of space for all to enjoy their holiday, and great dog friendly facilities.

For those not so keen on camping, the Best Dog Friendly Holiday Accommodation award looked at hotels, guesthouses and B&B providers throughout Pembrokeshire the judges were keen to find providers who were clearly committed to welcoming dogs to their premises. Cwm Connell Coastal Cottages beat off tough competition from Fron Fawr Holiday Cottages and Coastal Wood Holidays to win in this category.

dog friendly award

John Burns of Burns Pet Nutrition explained how much he and the Burns By Your Side Reading Dogs Team had enjoyed the judging saying, “It’s been great to see first-hand the incredible work that these businesses are doing to make Pembrokeshire a dog friendly destination”. Echoing this, Dennis O’Connor, Tourism Liaison Manager at Pembrokeshire Tourism said, “Pembrokeshire is a very special place for visitors and we are delighted to have been able to recognise the work of dog friendly businesses throughout the county as well as our fantastic towns and beaches. Increasingly visitors are looking for dog friendly destinations to avoid the distress of leaving their pets in kennels, so the wonderful coast and countryside that Pembrokeshire offers is particularly appealing”.

pembrokeshire dog friendly tourism awards

How to Stop Your Dog from Peeing on the Carpet Now

Dogs may be adorable creatures and keeping them indoors can be such a joy. Giving them food through an automatic pet feeder would be convenient too. So, even when you are out, you don’t need to worry that they will get hungry.
While dogs are great security guards for your home, they can be naughty from time to time though, so you need to prepare yourself for when they misbehave. There are times when it’s hard to keep them in control. Sometimes, they will mess up with the pet water fountain or run around your home like crazy in the name of fun.
There are times, however, when their antics become destructive. Some dogs love peeing in the wrong places like your carpet. The last thing you want to end up with is a carpet that is stinking of dog urine.
If your dog thinks that the carpet is the perfect place to pee, you need to do something about it quickly or else you will tolerate this bad habit. What’s the best way to discourage your canine to do answer the call of nature by peeing on the carpet?

Here are 4 things that you can do to address that behavior:

Potty Training
There’s no denying that a dog needs to be reminded that it should be peeing in the right place. One way to make sure that your dog knows this is to start potty training. Teaching your canine about proper behavior is a must if you do not want to end up cleaning the carpet over and over because your pet considers it as his bathroom.
Potty training will help your dog realize that there is a right place to pee. This means that it would be easier to teach your dog about the right place to poop. So, if you have a dog that has not been housebroken yet, this may be a good choice.
Potty training is all about teaching your dog that there is a place to poop. The most effective way to accomplish this is through positive reinforcement and by rewarding your pet. Taking your pet outside to a regular spot to pee or poop is the best choice to do this so that next time, they will know what to do.

Crate training
Another choice for making sure that your carpet will not suffer from more accidents is through crate training. Keeping your pet in a crate and letting them out when they have to go is easier and less dangerous when they are in a crate. Just a word of caution, this is not the magical answer to all dog problems.
Housetraining is best done using crates although there are differences in opinion about that among dog owners. Some people find this to be an inhuman way to treat canines since the animals are placed in captivity. Although you can put a dog in a crate when you are out, it’s not recommended since dogs tend to feel depressed when you leave them alone for long periods of time.
Crate training is a means of making sure that the newest addition to the canines in your family will not destroy your house. However, you should never consider this as an option when you are dealing with puppies that are less than six months old. The maximum number of hours that you can leave your pets in a crate is just four hours, so always keep that fact in mind.

dog peeing on carpet

Clean carpets to remove any trace of pee
Dogs have a good sense of smell. This is one of the reasons why they are such a valuable companion when you are hunting and tracking. This same ability can backfire when you are training your dog to stop peeing on the carpet.
Once your dog already peed on your carpet, they will leave their scent in there. If they get a whiff of that smell and they get the urge to pee, they tend to do the deed in a place that smells just like pee to them. So, if there are still traces of pee smell on the carpet, they will love to pee in there as much as they want.
You also need to keep in mind that just because you can’t smell the pee, it’s not there. Make sure that the carpets are cleaned thoroughly so that your dog will not get the urge to continue peeing on it. Although it’s good to use homemade solutions, always make sure to get the scent totally gone or else your carpet could still be in danger.

Hire professional dog trainers
If you have done everything that you possibly can but your dog is still peeing on your carpet, you might be feeling quite frustrated by now. Don’t worry, there are still choices that are open to you. You can always look to professionals for help. These people are the best choices that you have when it comes to understanding dogs and their behavior.

When things seem to be too hard to handle and your dog just won’t budge, there could be a bigger problem. Professionals can help you in this aspect and they might even assist you in handling your dog and making it obey you. This may be a costly option but it would totally pay off.
Dogs that keep on urinating on the carpet can be a huge source of frustration. If this is one of your struggles, try to look into these suggestions.
Did you ever own a dog that kept on urinating on the carpet? What did you do? Tell us all about it in the comments section and be sure to share this with your friends if you found it useful.

BIO:
My name is Diana Hutchinson. I am the founder of Tinpaw.com.
I have more than 10-years’ experience in nurturing and caring cats & dogs. I love them. Since long ago they had been become important members of my family.

Small Black Country Business Gets Twitter Boost from Theo Paphitis

Small business start-up, BIGPAWS.CO, has received a business boost from Retail Entrepreneur Theo Paphitis.

Tracy Messer, owner of BIGPAWS.CO, tweeted Theo about her business during ‘Small Business Sunday’ and was one of six weekly winners to gain a retweet by Theo to his huge Twitter following.  This weekly initiative, set up by Theo in 2010, now has 1700 #SBS winners and supports small businesses in the UK.

dog bowl

Business and retail entrepreneur and self-confessed Shopkeeper, Theo re‐tweeted Tracy’s message to his 500,000 followers which has resulted in BIGPAWS.CO getting increased followers and orders for her Wall Mounted Dog Bowl Holders, a unique product which fits at any height and stops your dog’s bowl sliding around on the floor.

Tracy said, “I’ve only been trading for 7 months, so as a relatively new start-up it’s great to have support from Theo because it’s tough trying to raise your profile when you’re a small business. Theo has recognised all the hard work and helped spread the word about what the business is about.”

Small business champion and Ryman Stationery, Robert Dyas and Boux Avenue Chairman, Theo Paphitis, said: “We are thrilled to welcome new #SBS members every week and highlight just how important it is to support our small businesses here in the UK.  My vision is that everyone who has ever won an #SBS re-tweet from me becomes part of a friendly club; like-minded individuals who can share successes and learnings. The website and Shop #SBS will also give a valuable profile to the winners chosen and I wish BIGPAWS.CO every success.”

Anyone looking for a re‐tweet from Theo should tweet him about their business on Sunday between 5 PM and 7.30 PM and include the hashtag #SBS. Six lucky businesses are re‐tweeted every Monday at 8 PM and then invited to enter their profile on the new website, attend the annual #SBS networking event and take advantage of the networking opportunities.

Do you know the effects of dog poo in the sea?

Millions of people enjoy the British beaches each year, paddling in the sea or, if they are daring enough, going for a chilly swim!

To protect and advise the general public using the beaches the Environment Agency check the areas of the coast classified as bathing waters 20 times a year monitoring their water quality. They then report a result of either excellent, good, sufficient or fail on their website and at signage on the beach.

Did you know that dog poo has a significant effect on these results?

effects of dog poo in the sea

Not only is it unpleasant to find dog mess in the sea but the harmful bacteria in it can make those swimming and paddling sick. Also, if left on pavements inland it can also be washed into the sea during heavy rain.

As this bacteria affects the bathing water quality high volumes of dog poo increases the risk of the bathing water receiving a fail status, resulting in the location being withdrawn. This may have a bigger impact on the coastal economy relating to tourism and jobs.

LOVEmyBEACH is a campaign with a huge challenge: to work together to keep our local beaches and bathing waters clean. That is why we are speaking to as many responsible dog owners as possible to who can help promote this important message so we can all enjoy the beaches for generations to come. As always, please bag it and bin it when on the beach as the tide cannot wash away your dogs bad deeds.

dog poo in the sea

What dogs really think of their owners – video

If you’ve ever wondered what dogs might say if they could talk, then now’s your chance to find out.

As well as making dog lovers laugh, the video hopefully shows why it’s important to register your appliances. In the event of a product recall, you’ll be alerted to the dangerous device you have at home. Electrical Safety First’s research found that 5 million tumble dryers were recalled last year, but thousands remain in people’s homes to this day, putting dogs and their owners at risk of house fires.

It only takes a few minutes to register your appliances, and one day your dogs might be thankful you did!

Visit registermyappliance.org.uk today.

A dooup for Mother’s Day

Whether a mummy of a human or a mummy to the furry variety, or mummy to both, Mother’s Day is an important day to honour all that ‘mumminess’! And what better way to do that than give a gift that keeps on giving…or in this case, saves mummy time and effort, not to mention, eliminating the ‘yuck factor’ that comes with clearing dog poo.

A dooup for Mother’s Day

The only downside to owning a dog is clearing the waste. So, brand dooup exists to make this job easier, with a convenient and hygienic garden gadget for home and a convenient all in one product for on the go.

Our garden dooup has been successfully clearing and sanitising gardens since 2012 and has earned its’ title as ‘Best for the Garden’ by Dogs Today magazine. This prestigious vote means that we can truly provide mummies of furry kids the ultimate answer to the issue that is – the garden being used as a toilet! The dooup Complete Pet Waste Clearer is a handy garden gadget that makes an unpleasant chore easier, more hygienic…and one customer has even said that whenever she uses hers, it makes her smile!

Put a smile on her face this Mother’s Day and buy her a garden dooup www.thedooup.com/shop and why not register for The dooup walk-ease too? www.thedooup.com/walks

A dooup for Mother’s Day

 

Why the UK Should Acknowledge Emotional Support Animal

In the US, the number of emotional support animals is growing steadily. Thousands of mental health patients have been able to survive difficult times with their ESAs without expensive therapy sessions and medical bills. However, acknowledging the importance of emotional support animals in the UK is still a controversial subject. While airlines in the US allow passengers to travel with emotional support animals, (they should have specific documentation to prove they need one) the rules are different in the UK.

British Airways let passengers carry their assistance dogs in the cabin with prior agreement, whereas all other emotional support animals need to travel in the hold. According to The British Airways, if an individual is travelling with a recognized assistance dog, the dog will be placed in the cabin, without any additional cost. Unfortunately, you cannot book this service in advance but when it comes to the actual flight, there are a limited number of spaces for dogs.

Emotional Support Animal

However, when it comes to ESAs, they have to be placed in the cargo bay but the airline assures IAG World Cargo takes good care of all transporting animals and pets. An Emotional Support Animal is a companion animal for people having physical and psychological needs. The animal does not necessarily have to be task-trained and the purpose of keeping one is to benefit from the unconditional love and affection it provides.

Research implies that mental health issues in the UK are rising and mental health services struggle to provide effective and timely solutions as people have to wait for months to get appointments. An emotional support animal offers long-term support and will help people spend less with this permanent support system.

Owing to extensive researches around the world, ESAs are now prescribed in some states in the US and are recognized legally as service animals that receive the same rights as guide dogs. There are many companies in the US, such as TherapyPet.org and EmotionalSupportAnimalCo.com, that make it very easy to obtain this type of documentation for your pet. However, in the UK, emotional support animals are simply not recognized even though prisons, educational institutions and medical premises provide sessions with therapy dogs, to help reduce anxiety, depression and stress.

Since ESAs are required to follow animal import and quarantine rules, there are a few places in the world where they are not allowed at all, such as Maldives, or have to go into quarantine (New Zealand or Australia). Therefore, you should check with the embassy of the country that you want to visit with your emotional support pet.

Nothing is documented in the guidance document about the UK regulations about giving access to guide dogs and assistance dogs. Even though there is no law that prevents the British from accepting a pet or emotional support animal that travels by air with its owner, it is uncertain if the handler of a privately trained assistance dog will be allowed to attend places of public accommodation and public transportation.

By assisting individuals with disabilities to function better in society, emotional support animals serve a greater purpose than conventional house pets. The purpose of an ESA is to offer healing benefits to individuals with psychological, mental or emotional disabilities. Emotional support animals are not restricted to just dogs and all domesticated animals qualify for an emotional support animal.

The purpose of an emotional support animal is to offer therapeutic benefits to individuals even when they are traveling. The British are familiar of viewing dogs in harnesses or other types of assistance dogs that wear bright colored capes with the Assistance Dogs of the UK logo. People who wish to carry their emotional support animals or dogs are suggested to consider pet friend hotels and rent a car services to help you keep your emotional assistance dog with you.  In the future, our hope is that therapy animals are recognized in the UK and are able to support their owners during times of need no matter where they are or what the situation is. As more research unfolds, I wouldn’t doubt the UK starts to identify these types of pets in a legal manner.

Author Bio: Brad Smith is an avid content writer who enjoys telling stories about animals and their effects on human mental & behavioural health.

Loch Tay Highland Lodges were presented with the prestigious award of ‘Best Glamping Site, Scotland’

Loch Tay Highland Lodges were presented with the prestigious award of ‘Best
Glamping Site, Scotland’ at the inaugural Scottish Outdoor and Leisure Awards
ceremony in Glasgow in late 2016.

Jo Barrie, Loch Tay Highland Lodge’s General Manager was there to collect the
award:

‘We are delighted to have won this award in such a strong category of finalists.
We are passionate about giving our customers the very best service, and our
Glamping accommodation offers our visitors another way to enjoy their
adventure in our beautiful area of Scotland. This award is testament to the whole
team at Loch Tay Highland Lodges who have been striving to deliver the best
customer service and experience to everyone who visits our site.’

Loch Tay Highland Lodges

The judges at the Scottish Outdoor and Leisure Awards were set a difficult task
as 1000 of the very best leisure businesses across Scotland engaged in the
inaugural event – voted for by the public they gave a true reflection of what
Scotland has to offer for both visitors and staycationers.

A massive 8,000 votes were cast by the public with 17 categories being
represented from campsites and holiday parks to outdoor festivals and adventure
experiences.

The sparkling, red carpet gala evening was hosted by Scottish comedian and
broadcaster Des Clarke.

‘We are very proud to have been awarded Best Glamping Site in Scotland’
continued Jo ‘and look forward to welcoming you soon to Loch Tay Highland
Lodges’

Loch Tay Highland Lodges
www.lochtay-vacations.co.uk